An Extraordinary Team
Experienced people at the core of our business.
We are pragmatic. Our dedication to the perfect balance in people, process and technology brings reliability, and we offer a track record you can depend upon.
Our team is carefully selected and vetted, working with responsibility, experience and process to deliver a timely and seamless solution to our clients. We have a solid team of intelligent, knowledgeable and resourceful people.
- Independent internal operations team with additional supporting staff
- Management team with High Net Worth Client advisory experience
- Leadership built the mortgage industry’s leading high–touch closing platform
- Private Wealth dedicated personal Closing Concierge for each borrower to assist with questions and prepare borrower for the Title & Settlement process
Personal development and technical skills development are crucial. As a result our teams offer specialized skills with professionalism and authority.
Our knowledge and ability sets us apart.
Attracting and developing people with a professional, customer-focused approach is core to Mortgage Connect delivering the quality and tailored closing solutions we are known for. Each and every one of us agrees that a positive and can do attitude to each client is vital.
PLATINUM Certified Closing Agents.
To ensure Private Wealth clients are handled in the appropriate manner, only the most experienced, sophisticated agents are chosen. All agents are certified, and adhere to a rigid set of standards.
- Dedicated personal Closing Concierge for each borrower to assist with questions and prepare borrower for the Title & Settlement process
- Minimum qualification of 150 loan closings in last 2 years
- Comprehensive background checks
- Photo & licensing checks
- Adherence to strict code of conduct
- Quality control measures include surveys
- Full reporting transparency
- Expedited/VIP requisition processing
- Lender stipulated customized scripting & communications
- Specialized training academy for all PW staff and agents
- Flexible closing locations
- Post close VIP treatment